A: The most basic criteria for checking the quality of a diamond are the 4 C’s, which are – cut, colour, clarity & carat weight. These parameters determine the quality of the diamond, and hence, help in determining its proper value. It is always recommended to buy a diamond certified from a renowned laboratory, so that the authenticity of the 4 C’s is maintained.
A: We manufacture & sell Real Diamond Jewellery. The jewellery is manufactured in a high-tech plant, a one of its kind in India, producing the best quality of the finished product. All Diamond jewellery is made with Hallmarked Gold, certified by the Bureau of Indian Standards <BIS>. All jewellery is certified by IGI / DRIL, hence, allowing complete peace of mind for the customer while making the purchase.
A: ‘Carat’ is the international unit of measuring a Diamond’s weight. 1 carat is equivalent to 0.200 grams. Also, 100 points equals one carat. The carat weight determines the size of the diamond. Diamonds are precious stones, and need to be weighed on high-precision scales. We take utmost care while weighing each piece of diamond, making sure its carat weight is accurate.
1 carat = 200 milligrams = 100 points
Large diamonds are rarer than smaller pieces, and hence, their value is directly proportional to their size. As the size increases, the price of the diamond increases at a much faster rate. A 2 carat diamond will be much more expensive than two 1 carat diamonds of the same quality.
Bigger the diamond, more valuable it is.
A: The colour of a diamond is the most visible of the 4C’s to the naked eye apart from the cut (shape). A diamond having little colour will be able to portray good brilliance, and would have a good colour grade.
A diamond divides light into a spectrum of 7 different colours. This spectrum is the purest when the diamond has little colour in itself.
Absence of colour makes it more valuable. Colour is a major determinant of the price of the Diamond. Completely colourless diamonds are very rare and are extravagantly priced.
A: Every diamond is unique. Being a natural stone, diamonds usually contain miniscule birthmarks – specks, bubbles and feathers. These marks are called inclusions. Their number, size and position under 10 power magnification determine the clarity of a diamond. Fewer the inclusions, higher the value of the diamond.
A: Viewing our online catalogue requires no registration, and is open for all to view. To make a purchase, due to security reasons, registration is necessary. The registration process is very simple, requiring you to enter your basic details, and a password. The email ID will need to be verified to activate the account. To register, to go the <register> page.
If you are a returning customer, you do not need to register again, rather you should login to your personalized account using the username and password you had chosen. To login, go to the <login> page.
A: It’s really simple, just follow these steps:
· View the online catalogue of products, and select the products you need to purchase by clicking on “<Add to cart>” button.
· After selecting and reviewing all the products in the <Shopping Cart>, Proceed by clicking on “<Checkout>”. If you have not already registered, you will need to <Register>. If you are already a member, you can <Login> using your details.
· In the next form, fill in your billing & shipping details, mode of payment, etc.
· Choose the payment option and confirm the order.
· An order number will be generated and your order will be finalized.
A copy of the Invoice will be sent to you in your Inbox. In case, you still have a problem you can also send us your order number with complete details (product code, shipping & billing details, mode of payment) at <firstname.lastname@example.org>.
A: We ship jewellery all over India. Shipping charges are Rs 200 per shipment, inclusive of Insurance.
All jewellery is fully insured, and is shipped through Blue Dart/ Speed Post / Registered Post Parcel.
Products when shipped through Insured Speed Post usually take 3/ 4 days for Delivery post shipment.
The Jewellery is packed in elegant jewellery boxes, ideal for gifting.
For further details, please refer to the <shipping> page.
A: There is a flat shipping rate of Rs 200 per shipment, which also includes insurance throughout India.
A: Your privacy & security is important to us. OTM Jewellery takes every precaution to protect our users information. When users submit sensitive information via our website, your information is protected and encrypted using the most secure technologies.
A: We have a customer friendly return and exchange policy. Any customer not satisfied with the product can return the product within 15 days of receiving the product.
The jewellery should be unused, in the proper form as was dispatched. All tags should be intact and attached to the jewellery. Customers intending to return the jewellery may please note, that the tags should not be removed from the jewellery. Removal of tag will constitute the jewellery as used.
Please visit http://www.otmjewellery.com/return-exchange for more information about returns.
A: We are manufacturers and wholesalers. All our products are offered at the wholesale prices, hence you save on the various overheads caused by middlemen. We guarantee lowest prices throughout India.
A: Diamond Products are dispatched within 24 hours, from the realization of payment, and receipt of all necessary documents.
A: We ship throughout India, using speed post/ registered post/ courier. Shipping is charged at a flat rate of Rs 200 per shipment, which also includes insurance. International shipments are currently available in USA, UK, and Australia. A charge of USD 20 is additional for international shipments.
A: We accept all Major credit cards (Visa / Mastercard / American Express). Debit Cards of all major banks in India are accepted (MasterCard / Visa). We also accept online netbanking from the following banks: HDFC Bank, Axis Bank, State Bank of India, IndusInd Bank, ICICI Bank. All online transactions are completed on fully secure and encrypted servers, making them completely safe.
If you're not comfortable with online payments, we accept cheque or draft payments, with an option for you to deposit money directly into our account.
For detailed payment terms refer to http://www.otmjewellery.com/payment-options.